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Terms & Conditions

Delivery:

Ordered items are shipped within 1-3 business days. Items are shipped via 2nd Class Royal Mail service in 2-3 working days delivery, Including Saturdays.

Some orders may arrive in separate packages depending on the items ordered.

Once products have been dispatched to within the UK, orders normally arrive in 3 - 6 days.

We do not take responsibility for late or non-delivery due to factors outside our control.

Pricing:

We reserve the right to change, without notice, any pricing in the case of error or in the case of an increase in the manufacturers prices.

Returns:

We only accept returns for broken or defective goods unless agreed between you and us. If you are going to be making a return, please do so within 7 days of receiving your order. We require all items sent back by recorded delivery. Buyer pays return postage.

We do not take responsibility for late or non-delivery due to factors outside our control. We request that you contact Royal Mail directly.

Please contact us if you are returning your order, by: telephone on 020 8656 3252 (Mon-Fri, 9am-5pm) or by email at contact@homevent24.co.uk

We reserve the right to reject an order if we suspect that a customer is taking advantage of our returns policy.